Month: November 2020

lol? brb? Fyi? Do’s and Don’ts of Emailing Coworkers

With COVID-19 changing how many are now working outside their traditional offices, we rely more and more on technology like online meetings and email to communicate with coworkers. Often, our reliance on these types of tools has highlighted email limitations as a default form of communication. The fact that email is so familiar and easy […]

The Transformative Power of Conflict

In almost every class we teach on Conflict Resolution, we run into many participants who loathe the idea of dealing with interpersonal conflict. Inevitably, the class conversation circles around participants’ fear of conflict, with most disclosing they would rather ignore it, hoping it will just “blow over.” When we ask the class how this strategy […]

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