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About TNZ

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Incorporated in 2001. Twenty-five years of building a practice on doing the work well.

Who we are

A multi-disciplinary team, not a referral network

The Neutral Zone is a Vancouver-based organizational health consultancy serving BC and national clients. We combine clinical counselling, workplace investigations, mediation, facilitation, training, coaching, strategic planning, and change management under one roof.

Our eleven consultants average over 20 years of experience each. Every one of them does the work directly: no account managers, no junior staff, no hand-offs to someone you haven't met.

Most of our work comes from repeat clients and referrals. A 100% client recommendation rate over 25 years is harder to achieve than any marketing campaign.

Diverse professional team
Facilitation session Agreement
What we stand for

Our values

Acceptance

No judgment, regardless of a person's role in a situation.

Accountability

We own the quality and impact of our work.

Compassion

Genuine empathy, especially under pressure.

Equity

Every party gets fair process and fair consideration.

Fairness

Rigorous commitment to due process and natural justice.

Integrity

We do what we say, including when it is inconvenient.

Openness

Genuine curiosity about new approaches and tools.

Spirit

Energy, humour, and persistence.

How we use AI

Honest about AI, because our clients deserve to know

TNZ uses AI tools to improve the efficiency and consistency of some of our work. We think that is worth being transparent about.

AI does not replace our consultants' judgment, clinical assessment, or professional accountability. Every recommendation, every finding, every report is the work of an experienced human practitioner who stands behind it.

✓ Document review

AI assists with organizing case documents in investigations.

✓ Report structure

AI helps with report drafting; all findings are the investigator's.

✓ Curriculum development

AI drafts workshop content; all material reviewed by a TNZ facilitator.

✓ Scheduling

AI assists with scheduling and administrative tasks.

✗ Counselling

AI plays no role in clinical assessment or therapeutic interaction.

✗ Mediation sessions

Human trust is irreplaceable. AI is not present in mediation.

Consultants working
Read our thinking
The human side of AI: what every HR leader needs to know
Roy Johnson · June 2026 · 8 min read →
A partial client list

Organizations that have trusted us

Land acknowledgement

We acknowledge that we operate on the traditional and ancestral lands of the Coast Salish peoples, including the Skǧwx̓wú7mesh (Squamish), Stó:lŏ, Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), and xʷməθkʷəy̓əm (Musqueam) Nations.

The Neutral Zone, theneutralzone.ca

theneutralzone.ca