One of the most common questions leaders ask is: “How do I help my team become better problem-solvers?” Pari (not her real name) recently told us how she felt the managers who reported to her relied too heavily on her to make decisions that they had the authority to decide. “I don’t want to be […]
Find Your Focus after Daylight Savings Time
Are you feeling a bit “off” since springing-forward last weekend? Well, it’s not all in your head. A study by the University of Washington recently found that most people tend to lose 40 minutes of sleep after Daylight Savings Time, leading people to be 20% less effective on the following Monday. So, how can you refocus your […]
International Women’s Day 2021
Today marks 110 years since the very first International Women’s Day gathering. Yes, 110 years! On the one hand, so much has changed, improved and developed since then. On the other, there is still so much to do. This weekend, in British Columbia, The Richmond Women’s Resource Centre hosted an online International Women’s Day event […]
‘Questionable’ ways to build better relationships at work
Clients are constantly asking us, “How can I get my employees to work better together?” That’s a big question and the answer can come from just that, by training them in the art of asking big questions that fuel connection along with training in the art of how to listen. However, for a lot of […]
Is it time to blow the whistle?
Public trust, client satisfaction and employee confidence aren’t just concerns for the police and public health institutions anymore. Having a fair, safe, confidential and effective complaint resolution process in place is now critical to managing corporate risk, mitigating costly legal challenges and preventing public relations nightmares. Our expert consultants help you provide channels for complaints […]
VIDEO: What to do about unconscious bias in the workplace
Diversity and inclusion are common buzzwords, but what can people and organizations actually do to overcome our unconscious biases? Understanding this is critical for bridging the gap between discrimination or harassment and true respect and inclusivity. Here are some useful tips from TNZ Director and Senior Consultant Roy Johnson. If you feel like bias and […]
Beat the ‘Blue Monday’ Blues
The third Monday in January is known as ‘Blue Monday,’ or the most depressing day of the year (Dr. Cliff Arnall, 2005). Initially, a marketing ploy to drive business for a travel company, ‘Blue Monday,’ has little to no research proving its legitimacy as being uniquely more depressing than any other day. So, why write […]
Human Rights Day
“Where, after all, do universal human rights begin? In small places, close to home — so close and so small that they cannot be seen on any maps of the world. […] Unless these rights have meaning there, they have little meaning anywhere. Without concerted citizen action to uphold them close to home, we shall […]
Disrespectful workplaces, is it time to investigate?
Are you working in a workplace that lacks respect? Hopefully, you’ve heard about a “Respectful Workplace” Policy. Every employer in BC was legislated to put a policy in place by WorkSafeBC under the Workers Compensation Act and Regulations. But even with that policy, and even when employees endeavour to live up to the standards and […]
The Transformative Power of Conflict
In almost every class we teach on Conflict Resolution, we run into many participants who loathe the idea of dealing with interpersonal conflict. Inevitably, the class conversation circles around participants’ fear of conflict, with most disclosing they would rather ignore it, hoping it will just “blow over.” When we ask the class how this strategy […]