CLIENT SURVEYS SHOW

VANCOUVER COMMUNITY COLLEGE

“The service was very professional, prompt and responsive to our needs. I was impressed with the skills and understanding demonstrated in this case. I would highly recommend your services.”

– Anita Braha, HR Director

KWANTLEN COLLEGE

“I was initially pessimistic about whether the team could pull together, however I am much more optimistic about us functioning as a team now. I heard very positive comments about your abilities from team members and we now have the tools we need. I am absolutely convinced that the situation would only have worsened if you had not come.”
– Fraser Crinklaw, Department Head

WALLENIUS WILHEMSEN LOGISTICS INTERNATIONAL

“Adapting the workshop to our employees’ needs to engage them, answering tough questions and providing meaningful examples, and providing feedback on employees’ perceptions of work at our organization were all most useful.”

– Margaret Ostrom, Director, HR

MONTESSORI DAYCARE SOCIETY

“You were amazing. Very skillful, very professional with direct, hands on suggestions. Parties are working so much more effectively now.”

– Ann Silberman

BC CHILDREN’S HOSPITAL

“The Neutral Zone provided enormous support and expertise in resolving conflicts before they got out of control. This is both time and cost saving for all parties.”

– Damian J. Duffy, Education and HR Administrator

PROVINCIAL HEALTH SERVICES AUTHORITY

“Easy-going yet knowledgeable approach. Very funny and good listening skills. The staff raved about the session and how helpful it was.”

-Arden Krystal, COO & Executive VP

VANCOUVER COASTAL HEALTH

“You were able to effect a healthy resolution to a very difficult situation. I appreciated the feedback after the session and gained a lot of insight for future use.”

– William Bert
Manager, Burnaby Hospital

ALBERTA COLLEGE OF ART & DESIGN

“You were pitch perfect in your keynote. Many told us how they appreciated your professionalism, energy, humour, intelligence, knowledge, extraordinary skills and ability to synthesize all into a dynamic, relevant and cohesive whole. Thank you!”

– Bev Rogers, Director, HR

UNIVERSITY OF BRITISH COLUMBIA

“My experience with the The Neutral Zone consultants is that they are highly skilled in addressing conflict issues with individuals and with groups… They are knowledgeable, they role model advanced communication skills and have excellent facilitator skills. Since the introduction of their services, it has been possible to intervene in situations of conflict earlier than historically occurred and bring resolution informally and confidentially to many complaints. This approach results in fewer formal complaints and a more positive working environment. In the health care environment previously, such conflicts have frequently become acrimonious and not infrequently litigious.”

– Dr. Dorothy Shaw,
Associate Dean, Equity

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“Although many of us had serious misgivings about the entire process at the beginning, we are now fully satisfied with the outcome. We sincerely believe that there is now a lot of goodwill and positive outcomes to show for all of our efforts and credit in large part for this goes to you.”

– Dr. Harvey Liu, Medical Lead

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“You brought together a group that had lost sight of its purpose. We left our retreat with renewed enthusiasm and understanding of our roles. Well-facilitated, lots of humour, stayed on track and achieved a positive outcome.”

– Patricia Stevens, President’s Office

FRASER HEALTH

“Excellent skills at getting the group focused so quickly. Your coaching was most useful and your service is great!”

– Rosemary Best, Manager Mission Hospital

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“Your approach to issues, step-by-step resolution for employees and getting the issue dealt with right away where employees worked to find a solution – all parts of your services are useful.”

– Loretta Young, Director, Ridge Meadows Hospital

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“You were understanding of our situation, took in data quickly and helped us separate the issues into workable parts. Very helpful.”

– Glenda Wonnacott, Manager, Fraser Health

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“An excellent, organized and knowledgeable day”

– Martha Cloutier, Director Emergency Services

BROADWAY LODGE

“Your knowledge and ability to share it in such a practical and understandable way was so beneficial. The presentation on culture change was greatly appreciated by our staff and managers, and has left a good framework for more discussion and planning.”

– Jeanette Thompson, Executive Director