SHELLY MCLAUGHLIN

C.Med, C.Arb, CEC

250.808.1823

Shelly McLaughlin is a leader in workplace conflict resolution, known for her expertise in complex workplace investigations, human rights mediations, executive coaching, and advanced conflict resolution strategies. More than resolving disputes, she transforms workplace dynamics—remedying toxic environments and fostering respectful, legally compliant cultures through coaching, education, and policy development.

Her career spans from the investment sector—where she gained deep insights into organizational structures and risk management—to becoming a trusted dispute resolution professional. Today, she works with private companies and public entities, guiding them through complex challenges to achieve meaningful, sustainable outcomes.

Shelly is a Certified Executive Coach (CEC), helping leaders navigate difficult workplace situations, strengthen their leadership capabilities, and build high-performing, resilient teams. Her coaching work complements her conflict resolution practice, enabling deep, lasting change at both the individual and organizational level.

She is an active roster member for multiple professional panels, including:

Federal Workplace Harassment and Violence Prevention Regulation
British Columbia Civil Mediation Roster
British Columbia Human Rights Tribunal
WorkSafeBC PAC Mediation Roster
Better Business Bureau Mediation Panel
ADRBC Insurance Arbitration Roster
Sport Law Connect Program (BC) Arbitration Roster

As a Chartered Mediator and Chartered Arbitrator, Shelly holds advanced certifications in investigative techniques, conflict resolution, and cases involving federally regulated industries, race-based disputes, and sexual harassment. She has studied at Western University and holds certifications from the Chartered Financial Analyst Institute and the Justice Institute of BC.

Beyond her professional practice, Shelly is committed to education and leadership development. She leads workshops, lectures, and team-building sessions, equipping organizations with the tools to cultivate healthy, high-performing workplaces.

Shelly McLaughlin is more than a mediator—she’s a catalyst for lasting workplace change.

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