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SHELLY MCLAUGHLIN

HBA, C.Med, C.Arb, CFA, CDFA

250.808.1823

smclaughlin@theneutralzone.ca

Shelly McLaughlin is a leader in workplace conflict resolution and education, known for her expertise in intricate workplace investigations, human rights mediations, and advanced conflict resolution strategies. But her work goes beyond resolving conflicts—she transforms workplace dynamics, particularly in addressing and remedying toxic environments. Shelly emphasizes coaching, education, and empowerment, helping organizations develop and implement policies that promote respectful workplace environments and comply with human rights law.  

Shelly’s journey has taken her from the investment sector, where she honed a deep understanding of organizational complexities, to the forefront of dispute resolution. Her broad experience has made her a trusted partner in navigating challenging scenarios with both private companies and public entities, consistently achieving constructive outcomes.

Her credentials are a testament to her deep expertise. As a Chartered Mediator and Chartered Arbitrator, Shelly holds advanced certifications in investigative techniques, conflict resolution, and complex cases involving federally regulated industries, race-based issues, and sexual harassment. Her professional affiliations with institutions like the BC Human Rights Tribunal, WorksafeBC, and the Sport Dispute Resolution Centre of Canada underscore her significant involvement in the field. Shelly’s education includes studies at Western University and certifications from the Chartered Financial Analyst Institute and the Justice Institute of BC.

Beyond her mediation and arbitration work, Shelly is passionate about educating and inspiring others. She leads workshops, lectures, and team-building sessions, helping organizations build a culture of understanding and respect. Shelly McLaughlin is not just a mediator—she’s a catalyst for positive change in the workplace, dedicated to shaping healthy, respectful, and legally compliant environments.

Shelly McLaughlin's LinkedIn
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