workplace communication

‘Questionable’ ways to build better relationships at work

Clients are constantly asking us, “How can I get my employees to work better together?” That’s a big question and the answer can come from just that, by training them in the art of asking big questions that fuel connection along with training in the art of how to listen. However, for a lot of […]

Under Cover: ‘Made to Stick’

If you must communicate in your job to inform, explain, build buy-in or motivate others, have a look at Chip and Dan Heath’s book Made to Stick. The Heath brothers have identified six critical strategies for ensuring your communication sticks in people’s minds, making your message SUCCESsful:

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